Enterprise Customer Software Whitelisting Program

The ‘Proactive Whitelisting Program' is a program offered to approved Premium Symantec Enterprise customers allowing them to participate in Symantec's Quality Assurance (QA) processes. The goal of the program is to mitigate the likelihood of false positives by Symantec endpoint products in the customer's environment.

This program is available to approved Symantec customers who are covered under an active Premium or BCS support contract

Details on the submission process can be found here:Overview of White-Listing program »

To enroll in this program please contact your Technical Account Manager or Customer Service Manager.

Please do not Submit files that contain personal data as part of your submission.

Threat Samples and intelligence data may be shared for research purposes where it is not restricted by law, regulation, or non-disclosure.