Upload a suspected infected file (Retail)

Use the form below to upload a suspected infected file to Symantec Security Response.

This submission form is intended for users of Norton products.

You may also submit files directly from the product.

If you are submitting a file you believe to be clean, please use this submission form.

This submission form is SSL Secured.

* Required fields are marked with an asterisk.



First Name *
Last Name *
Company Name

Tracking and closing emails will be sent to the following email address:

Email Address *
Re-enter Email Address *

File to Upload *

Please note the following guidelines for submissions:
• Uploads may be a maximum size of 20MB
• You may upload a maximum of 9 files in each submission by placing the sample files within a ZIP or RAR archive
• Uploads must not be password protected


Symptoms
Please describe the problem that leads you to believe this file is infected.
Suggestions




Please type the security characters into the answer field below. This step is necessary to prevent abuse.

Security characters

Answer

*


By submitting this form, I certify that all information is accurate.