Upload a suspected infected file (Basic)

Use the form below to upload a suspected infected file to Symantec Security Response.

This submission form is intended for Basic customers with a valid support ID number.

Users of Norton products may submit suspicious files to Security Response by using this submission form instead.

If you are submitting a file you believe to be clean, please use this submission form.

This submission form is SSL Secured.

* Required fields are marked with an asterisk.



First Name *
Last Name *
Company Name *

Tracking and closing emails will be sent to the following email address:

Email Address *
Re-enter Email Address *
Support ID number *

File to Upload *

Please note the following guidelines for submissions:
• Uploads may be a maximum size of 20MB
• You may upload a maximum of 9 files in each submission by placing the sample files within a ZIP or RAR archive
• Uploads must not be password protected


Additional File Information
Please provide any additional information you feel may be relevant.




Please type the security characters into the answer field below. This step is necessary to prevent abuse.

Security characters

Answer

*


By submitting this form, I certify that all information is accurate.